Issues encountered by some customers to avoid:
- Using old forms they already had on file or downloaded from outside of Aspen iRecord® which are outdated and no longer acceptable to the SSA.
- Not including one of the pages of the form when uploading the file to Aspen iRecord®.
- Modifying the pre-filled agent name/address field and as a result making errors with what needs to be included in that field.
- Not including the contact's phone number.
- Not physically wet signing or dating the form. Electronic signatures are NOT acceptable, even those done through a signature verification application.
- Not including the contact's SSN and/or date of birth.
- Modifying the pre-filled purpose field and as a result making errors with what needs to be included in that field.
Simply put for all FUTURE background checks:
- Print the form as downloaded from Aspen iRecord®.
- Complete all sections of the form that have not been pre-populated.
- Get wet signature from contact (Electronic signatures are NOT acceptable, even those done through a signature verification application.)
- Upload the form into Aspen iRecord®.
Please email your completed form to Contractor.Platinum@fadv.com and quote the Order ID for each individual. If you have any questions please contact the First Advantage Premier Team on 844-535-3217.
A sample form is available here: