Contacting First Advantage Michael O'Connor July 03, 2017 09:17 Updated Follow Contact details for First Advantage are: (844) 535-3217 Contractor.Platinum@fadv.com Support Hours: 8am to 8pm Eastern Time Related articles SSA89 form with First Advantage How do I request a background check? How long is a background check valid? How can I change a contact’s name? If I had an active deferral at the time of the check, can I resubmit after the charge has been dismissed? Comments 0 comments Please sign in to leave a comment.