What is the refund policy for background checks submitted in Aspen iRecord®?

Once a background check has been submitted, even if the details are subsequently found to be incomplete, inaccurate, or in duplicate, Aspen iRecord® passes an immediate automated request to your chosen background check company and costs are immediately being incurred.  Therefore once a background check has been submitted no refunds are possible. 

Last Reviewed & Updated: 02/2023