Background Check Status Information
Not Submitted: The contact has not been submitted for a background check.
Submitted: A background check has been submitted for a contact and no further actions are required at this time.
Ready for Review: The background check needs to be reviewed for accuracy by the contact, they are given 6 business days to review the information on the background check to determine the next step.
If you do not agree with the information found on the background check, you have the right to dispute the accuracy or completeness of any information contained in the report. Disputes are handled by the background check company directly and you would need to contact them for further assistance.
If you agree that the charges are accurate and valid but would like the appeals committee to hear your explanation and consider a score adjustment, please fill out the form “Request for Review to Appeal” and email it to email address: firstname.lastname@example.org (form can be found in the Appeals article).
Needs Attention: There was an issue with the background check submitted for this contact. You will need to verify the contacts Date of Birth, Social Security Number and Legal Name (first, middle and last) as it appears on their Social Security Card. If there is a discrepancy, please contact Aspen Grove Solutions Customer Care at (240) 895-9200 for assistance with getting this information updated.
Private: The employer has decided to not release this individual compliance result for this contact.
Expired: The individual compliance result for this contact has expired and they have NOT yet been resubmitted for another background check.