IMPORTANT: Aspen iProperty Mobile℠ is only accessible to an Aspen iRecord® registered business where they are vendors of Work Provider that use Aspen iProperty® as their system of record.
The article “Why can’t I assign access to Aspen iProperty Mobile” outlines the steps to be completed before you can follow the steps below to assign Aspen iProperty Mobile℠ Access
Getting access to Aspen iProperty Mobile℠
Your Aspen iRecord® account can be accessed by going to the following Login page https://irecord.aspengrove.net and entering your login credentials.
Click on the Contacts tab, then click on the contact name that you are providing access to Aspen iProperty Mobile℠.
Confirm that the email address is correct. This will be their username, so an incorrect email address will be difficult to remember when they need to login and will also stop them from getting assistance if they ever forget their password.
Within the Contact Permissions section, check the Aspen iProperty Mobile℠ checkbox.
Important: If your contact has not been activated?
You will see the Next Step – Activate Contact information box within the contract permissions section of the page. This means the contact is not activated and you should follow the instructions below for Contacts that are NOT activated.
Click the green Add/Update button to save the contact when finished editing.
Return to the Contacts page, check the check box next to the relevant contact(s) name.
Check the Activate Login Access action on the left-hand side of the page.
Two emails will be sent to the Contact. One with instructions on how to download Aspen iProperty Mobile℠, the other will provide them with a temporary password they can use to log into Aspen iProperty Mobile℠.
You will also be presented with the contact’s login details, in case you need to provide them the details immediately instead of waiting for the emails.
Important: If your contact has been activated previously?
Click the green Add/Update button to save the contact when finished editing. An email will be sent to the contact with instructions on how to download Aspen iProperty Mobile℠.
They can continue to use their existing username and password, that they are already using for the other Aspen Grove Solutions application(s) they have previously been activated for through Aspen iRecord®.