To add an expense for reimbursement, log into your Aspen iAgent® account here:
Once you are logged in:
1) click on the "Property" tab
2) Search by asset number or click "GO" to do a wild card search to view all properties.
3) Click on the asset number to view the property's details
4) Click on the "Expenses" sub-tab then click on "$ Add Expense"
5) Enter all required details then click "Save"
6) Once the expense has been added, the next screen will provide you with a summary of the expense details. Click on the "Attachments" sub-tab to upload your proof of payment or invoice.
7) Click on "Add Attachment"
8) Click on "Drag files here, or click to upload" to access the file you need to upload.
9) Add a "Type" and "Description" to the expense and then click on "Upload"
Once you submit the expense, the status will change from "Submitted for Payment" or "Approved" status. If the status of the expense reads "Pending" that means it was not successfully submitted for payment and the client has not received it so this expense does require action to complete.
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