If a contact is missing information needed for a background check request, the missing information icon will appear beside their name. You should click on the contact's name and ensure that all required fields are completed, and that you have uploaded any required documents.
Articles in this section
- Locating your ABC #
- SSA89 form with First Advantage
- Providing connection codes to a network member
- How it all works
- How can I change the Primary Contact?
- How to change my credit card details
- What information does a network owner have access to about my business and contacts?
- Adding a connection code
- Refund Policy