Releasing Background Check Results_First Advantage

Releasing Background Check Results

If a contact receives an Individual Compliance (IC0#) result of less than IC01 from your background check company, you as the employer will have the option to ‘Release Result’ or ‘Do Not Release Result’ to your Aspen iRecord® account.
This guide will assist you in understanding how to complete these steps.

When to make a release decision

If a contact receives an IC0# of less than IC01 from your background check company, the IC0# for that contact will display with a status of “Ready for Review”. You will view a pop up notification when you log in to your Aspen iRecord® account. The primary contact for your account will receive an email.
If viewing a result with the pre-adverse period icon  is displayed, the contact is within the minimum pre-adverse period. During this time you will not be able make a decision to release or not release the IC0# result.

Making a release decision

Once the pre-adverse icon  is no longer displayed, the pre-adverse period is up; you can then click the ‘Ready for Review’ link to make a decision to release or not release the IC0# result to your Aspen iRecord® account.
You should read to understand the implications; follow all instructions on screen before making a release decision. Click the checkbox ‘I confirm that’ after your detailed review of the implications and you will then be able to click either the ‘Release Result’ or ‘Do Not Release Result’ button.
A confirmation message will appear confirming that your decision was successfully completed.

After making a release decision

Where you have clicked the release result button, the IC02, IC03 or IC04 will be displayed within your Aspen iRecord® account.
Where you have clicked the ‘Do Not Release Result’ button, the IC0# result will be displayed as “Private” in your Aspen iRecord® account.