If you've forgotten your password, go to this URL: https://iagent.aspengrove.net. This will take you to the Aspen iAgent® site where you can request a temporary password.
Step 1: At the Aspen iAgent® site, click the link where it says Forgot Your Password?
Step 2: Enter the email address associated with your account then click Go to request a temporary password. The new temporary password will be sent to the email address you have entered.
Step 3: Click OK and you will be taken back to the Aspen iAgent® login page
Step 4: Enter the email address associated with your account and the temporary password you received via email.
Step 5: You will be prompted to enter your temporary password and then assign a new password.