Background Check ETA Inquiry - First Advantage – Aspen iFamily Customer Care Center

Once the background check is submitted within the Aspen iRecord® account, it typically takes about 5-7 business days to be completed.

While most County Criminal Record Checks are completed in two to three business days, individual county policies may affect this time frame. Some counties require the court clerks to do the research. This may require delay. The background check companies are at the mercy of the courts for turnaround time frames in such instances.

Background check status information can be found by logging into the background check company portal.