Copy of Background Check Report - First Advantage

In order to obtain a copy of a background check report, you will need to go to the First Advantage portal website at:  https://ca.fadv.com/CA/welcome.do?aspengrove 

If you need assistance with how to use your First Advantage account for this process, please click on the link below and follow the provided steps.

First Advantage - Viewing a Background Check

If you do not have a login, have been locked out or are experiencing issues logging in, reach out to First Advantage Customer Care at (844) 535-3217 or email contractor.platinum@fadv.com 

You will need to provide your company name, account number if you have it (878759 followed by a three-digit alpha suffix) and indicate that you are a customer of "Aspen Grove Solutions".

The applicant can also request a copy of the background check by calling the Consumer Advocacy Department at (800) 845-6004, as they have to validate the address information before sending out the report.