In order to obtain a copy of a background check report, you will need to go to the First Advantage portal website at: https://ca.fadv.com/CA/welcome.do?aspengrove
If you need assistance with how to use your First Advantage account for this process, please click on the link below and follow the provided steps.
If you do not have a login, have been locked out or are experiencing issues logging in, reach out to First Advantage Customer Care at (844) 535-3217 or email firstname.lastname@example.org
You will need to provide your company name, account number if you have it (878759 followed by a three-digit alpha suffix) and indicate that you are a customer of "Aspen Grove Solutions".
The applicant can also request a copy of the background check by calling the Consumer Advocacy Department at (800) 845-6004, as they have to validate the address information before sending out the report.