You may request a copy of the background check by calling the Consumer Advocacy Department at (800) 845-6004, as they have to validate the address information before sending out the report.

If you have completed the full credentialing process with First Advantage, you may login to their portal directly at https://ca.fadv.com/CA/welcome.do?aspengrove 

If you need assistance with how to use your First Advantage account for this process, please click on the link below and follow the provided steps.

First Advantage - Viewing a Background Check

If you do not have a login, have been locked out or are experiencing issues logging in, reach out to First Advantage Customer Care at (844) 535-3217 or email contractor.platinum@fadv.com 

You will need to provide your company name, account number if you have it (878759 followed by a three-digit alpha suffix) and indicate that you are a customer of "Aspen Grove Solutions".

Last Reviewed & Updated: 02/2022