Aspen iAgent® - Locate your Broker Procedure Manual – Aspen iFamily Customer Care Center

Your Broker Procedure Manual is located within your Aspen iAgent® account. Navigate to the Aspen iAgent® website using this URL: https://iagent.aspengrove.net/Library/Security/Login.aspx?ReturnUrl=%2fIndex.aspx

Once you are logged into your account you will need to:

1) Click on the "Communications" tab

2) In the "Actions" box (located at the top left side of your screen) click on the "View Documents" option

3) Scroll all the way down to the bottom of the page and click on page 3 to locate your Broker Procedure Manual

4) Click on the link labelled "Broker Procedure Manual REO1077D - 1.25.2019.pdf" to download the Broker Procedure Manual to your computer

Aspen iAgent® - Locate your Broker Procedure Manual