To begin working on the work order, you will need to select the work order. The new page will display the Task Details.

The following Task details are displayed:

• Name of the Inspection work order- Curbside Occupancy inspection
• Address – The address of the property
• Units – The number of units
• Due by: Date the work order is due back to the Work Provider
• Due date Flag – In this instance, the work order is Overdue
• Status – Open
• Created by -The work order creator e.g. Brookstone API User
• Description - This is the WorldApp UID (WAUID)
• Changes uploaded - This can be Yes or No

Note: This is associated with the Upload button. You will need to select this every time you complete a work order to ensure that it uploads successfully back to the Work Provider in Aspen iProperty®.

Select the following icon  to start completing the work order.

You will now see the details of the Inspection work order.

You have the option to select Job Accepted or Reject Job. The application defaults to Job Accepted.

Select the Save button to save the work order. Select the Next button to move through the work order.

Complete the questions.

Click on the Take Photo button to take photos where required.

The following window will pop-up. Click on the green circle to take the photo.

Note: You can have the Flash on or Flash off.

The Cancel button allows you to cancel out of this window.

When the photo is taken, you can select to click on the Retake button to retake the photograph or you can choose to select the Use Photo button which will allow you to save the photograph.

Select Use Photo.

You can edit the photo if you wish now.

Complete all of the required fields and enter in the photographic evidence where necessary.

If you click on the Next button before you have answered all the questions and/or taken all of the photographs, the following pop-up message will appear.

By clicking on OK, you will be directed towards the unanswered questions.

Select the Next button to complete each page of the work order. When you have completed all of the questions, you will need to sign your name to the work order electronically.

Select the Submit button to submit the work order back to your Work Provider so that they can review and approve it. The following window will pop-up.

The following window will pop-up.

Click on Upload.

Now Synchronize your application BEFORE starting a new work order.

The following window will pop-up.

In WorldApp this work order will move into the Closed folder of the application.

In Aspen iProperty® Vendor Portal the work order status will be in a Completed status. The Work Provider will review the work order now. They can choose to approve or reject the work order.

If they approve the work order, the work order will be in a Status of Approved.

If they reject the work order, the work order will be in a Status of Rejected. You will see the Rejection Reason noted in red writing when you click into the work order itself.

On the mobile application, the following status will be noted – Review Needed- Name of the Work Order.

The Vendor Person can go back into the work order now and complete it again. Once completed, it will appear in the mobile application.