You, our customer, have asked us for easier access to our systems. In response, we are introducing some changes to make it easier to access Aspen iRecord® and Aspen iProperty®.
What Is Happening?
We have partnered with Auth0 to introduce an enhanced system of authentication for users.
From July 4, 2019, when you click the Login button in Aspen iProperty® or Aspen iRecord®, the URL at the top of page changes.
If you use both Aspen iProperty® and Aspen iRecord®, you will be able to switch securely between the products without having to log in separately.
The screens that appear if you need to change your password will also change.
What Do You Need to Do?
If your office uses a firewall, then you may need to get your Infrastructure Administrator to whitelist the new Auth0 page URL https://auth.aspengrove.net.
When you log into Aspen from July 4, you will notice some changes:
The first time you log in, a screen similar to the one pictured below will appear after you enter your credentials. It requests your consent to share your Aspen profile and email address with Auth0. You must give your consent before you can continue to log into Aspen.
By clicking the green check on this screen, you authorize Auth0 to store your Aspen information, including your first name, last name and email address.
If you have any questions relating to the consent dialog, please contact Customer Care.
Need Some Help?
The following short videos walk you through the process for logging into Aspen iProperty® and Aspen iRecord®.
Aspen iRecord®: https://vimeo.com/343610345/f082a9c467
Aspen iProperty®: https://vimeo.com/343610359/c47972ca96
Who Is Auth0?
Auth0 delivers streamlined identity management on one centralized platform that secures billions of logins annually. The company’s unique dedication to information security best practices across the board makes it a natural partner for Aspen’s ongoing commitment to maintaining the highest standard of user authentication.
How Will This Benefit You?
The new sign-on system will mean you only need to log in once if you have access to both Aspen iRecord® and Aspen iProperty®. No more alternating between different logins!
Your identity data is secured with a solution that incorporates adaptive security, as well as anomaly, breached password, and brute force detection.