Submitted for payment
Invoice is pending Accounts Payable review
Information regarding vendor has been requested
Invoice has been reviewed and rejected by Accounts Payable. Check the Reviewer Comments for explanation and details.
Once an expense is rejected you have to resubmit a new expense, rejected expense cannot be edited.
For more information on Expenses please refer to the Broker Procedures Manual in your Communications tab (Section 11: REO Property Expenses and Reimbursements Page 146).
The invoice has been reviewed and IRS Form W-9 information is pending verification
The invoice is pending a secondary review by Accounts Payable
Pending Client Review
The invoice required has been routed for additional approval
A check has been issued
If your expense is in a pending status this means it did not go through for processing and it needs further action from you. Your client is not able to view this expense until you have successfully submitted it.
BLACK PENDING: Warning – acknowledge the warning and then submit
If you receive a “Warning” message, the expense will not be submitted unless you acknowledge the warning by selecting “Submit” again.
RED PENDING: Error – amend the error and resubmit
If you receive an error message, the expense will not be submitted unless the error has been resolved.
When submitting your expense review the names of your uploaded documents. Make sure that your photo uploads do not have any special characters in the file name. Using spaces or special characters does not allow PAS the ability to open tasks or view photos.
Below are some unacceptable vs. acceptable file name examples:
•Unacceptable: # 123 Main%@.jpg or 123 Main;.jpg
• Acceptable: 123Main.jpg