If you've forgotten your password, go to this URL: https://iagent.aspengrove.net. This will take you to the Aspen iAgent® site where you can request a temporary password.
Step 1: At the Aspen iAgent® site, click the link where it says Forgot Your Password?
Step 2: Enter the email address associated with your account then click Go to request a temporary password. The new temporary password will be sent to the email address you have entered.
Step 3: Click OK and you will be taken back to the Aspen iAgent® login page
Step 4: Click on the link you which will look like this: https://iAgent.aspengrove.net/Registration/ResetPassword.aspx?pwdRequest=9B7911E4-126D-4988-90B2-EC7E50E55AAA
Step 5: You will be prompted to set a new password.
Step 6: When you set the password you will be brought back to the login screen. Enter your username and new password to log in.